Refund policy

All returns require approval and an RMA. Please email egcollectibles@outlook.com for approval before sending back merchandise. 

Evolution Gaming & Collectibles will accept returns on many unopened products within 3 weeks of delivery. Evolution Gaming & Collectibles does not cover shipping costs on returns. All returns will be subject to a 10% restocking fee. The restocking fee is waived if store credit is elected as the refund method. For New Release and Pre-Order products we do not allow refunds or returns. Due to price fluctuations, we do not accept returns for sports cards or collectible card games (Magic, Pokemon, Flesh and Blood, etc).

If a sealed product contains missing or damaged parts, you will have to contact the manufacturer to correct the problem. If you need help finding the contact information for the manufacturer, you may call or email us and we will be happy to assist you.